Clients project: House construction project & Road projects including ditches, fences, etc.
Case brief information: Our Riyadh client has been doing business in the construction industry for many years. This time he inquired about concrete batching equipment for road projects of ditches and fence construction. And he also needs it for house construction project. After consulting our engineer and viewing our self loading concrete mixer videos, he ordered this AS5.5 self loading concrete mixer in June 2021. After 14 days of manufacturing, it was finished container loading from the Aimix factory on June 24, 2021. Now it has been used for concrete production. And our Riyadh client was satisfied with its performance.
What Did We Do After Contacting This Riyadh Client?
Our Riyadh client intended to buy one mobile concrete batching plant at first. After inadvertently viewing our self-loading concrete mixer on the internet, and learning that it can perform as a small mobile concrete batching plant, he sent us an inquiry. After getting this client’s inquiry, we got in touch with him as soon as possible and confirmed the details of his project needs. We found that he not only has road projects and he also planned to used it for concrete production for house projects. As the working location changes a lot, and the self loading concrete mixer must meet the maximum concrete production he need, we recommended him this AS5.5 self loading concrete mixer.
What Did We Do For After-Sales Service?
After he paid for this order, we immediately arranged machine manufacturing. We strictly controlled the production process and did machine operation tests before transportation. Before it was delivered to our client’s local work-site, we sent our Riyadh client videos of how to install it, how to set aggregate weighing and how to operate it. We also had online video meeting while they were installing this self loading concrete mixer and timely to help them to settle their problem they met. Our Riyadh client spoke highly of Aimix quality & sincere service. We will have further cooperation in the future.
Aimix Dubai Overseas Warehouse:
Another good news is that we have set overseas warehouse in Dudai, which will be easier for our Saudi Arabia clients to buy Aimix products and for get further after-sales services. As for now, we have stock self loading concrete mixers, concrete trailer pumps, concrete mixer pumps, and spare parts in this warehouse. Contact us for more details.